Shipping Policy

During Sales Promotion period, deliveries may take 3 or 5 working days longer than usual.

 

  1.Shipping Methods and Costs

 

To offer you the best service and ensure fast deliveries we ship with Cooperative logistics. Shipping rates vary based upon shipment type, destination and your rate will be automatically calculated at checkout.

We aim to dispatch all orders within 10 working days. Estimated delivery times are to be used only as a reference and will commence from the shipping date; we are not responsible for any delays caused by destination customs clearance processes.

Important Delivery Information

We recommend that you consider the following information:

All orders require a signature upon receipt. We are unable to redirect orders once items have been shipped, so please ensure there is someone who can sign for your order at the specified shipping address. 2. Free Shipping

From time to time, we run free shipping promotions which will be notified by email. Please note that free shipping promotions will be applied to your order at checkout.

In the event that you need to return an item that you bought during a free shipping promotion, we will not consider the outbound shipping costs (since this was free) and you will be charged a return shipping fee as usual.